Change Management

People-centred change management. We’re human after all.

Often called the soft side of change, managing the people impact of a transformation is frequently the most challenging and critical component.

Any change program must be considered from a people perspective. The latest technology and enhanced processes are of little value if nobody uses them, so getting your people on board is essential for a successful and sustainable transformation.

This doesn’t remove the need for rigorous project, program or portfolio management rather the change management strategy is embedded with a scrupulous people-first approach. Real success follows when all these factors are collectively and strategically planned from the outset.

Monitor provides:

A consistent, robust and fit-for-purpose Change Management approach supported by tailored communications. This approach supports and integrates with your culture to:

  • Create, maintain and share a consistent Transformational story
  • Support and inform employees (and wider stakeholder groups) while going through a period of uncertainty
  • Evaluate change impacts and change readiness while producing and delivering appropriate change and communications plans
  • Provide key stakeholders with assurance that change is effectively managed
  • Provide customers with a seamless transition to new end state

We do this by:

A consistent, robust and fit-for-purpose Change Management approach supported by tailored communications. This approach supports and integrates with your culture to:

  • Anticipate and address the potential impacts and risks of resistance to change
  • Enable the people and teams affected by the change to perform in their new roles or environment
  • Produce all the necessary communication material in support of the change activities

“New technology and enhanced processes are of no benefit, if no one is using them.”

Featured Case Study

A leading provider of services to Government sought to improve its compliance with Privacy Laws in line with new legislation. With no existing processes in place to manage privacy issues, and a culture that lacked awareness, there was a requirement for improvement across the three pillars of people, process and systems.

Industry: Management Consulting
Solution: Change Management | Culture Change | Capability Uplift | Strategic Communications | Training

Other ways we can help you change and transform

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